Great Savings and Discounts
YOUNG TRAVELLER SAVINGS
5-17 YEAR-OLDS SAVE UP TO 10%
Insight offers you the opportunity of sharing your happy holiday memories with your children or grandchildren.
Young Travellers must be under the age of 18 years old on the tour departure date, and MUST be accompanied by an adult (limit of one Young Traveller Discount per room). Children under 5 years old are NOT accepted on any escorted tour. This discount cannot be combined with our "Friends & Family Discount". This discount applies to the Land-only portion of your tour. This discount only applies to tours that feature the "Young Traveller Discount" in the price panel on the itinerary pages. Check your chosen tours now to see how much you can SAVE.
SINGLE TRAVELLER SAVING
SAVE WITH INSIGHT'S ROOM MATE MATCHING
For people travelling alone on an Insight coach tour, we'll match you with someone of the same gender, so you don't have to pay the single room supplement. If we fail to match you, we'll provide a single room at no extra cost.
Please note there is a no-smoking policy in all shared rooms. Does not apply to additional accommodation, airfares or flight supplements, Easy Pace London & Countryside, Easy Pace London & Paris, Easy Pace London, Paris & Rome, Irish Elegance, Egypt tours, Israel tours, Jordan tours, and tours with Mediterranean or River cruises.
FREQUENT TRAVELLER SAVING
SAVE 5% OFF YOUR NEXT TOUR

In recognition of our loyal customers, Insight now extends to all travelled guests automatic membership into our Club Bon Voyage, as well as a 5% Discount off the Land portion of their next Insight trip. You will need to travel within the next two years. So act NOW and take full advantage of this great offer.
Enrolment forms and discount vouchers are available from your Tour Director. Insight’s Club Bon Voyage and 5% Discount is not available retroactively. Only one voucher is available per person, per tour, per year and only one voucher can be redeemed against each further tour booking. This discount cannot be combined with our "Friends & Family Discount". Does not apply to additional accommodation, Easy Pace London & Countryside, Easy Pace London & Paris, Easy Pace London, Paris & Rome.
EARLY PAYMENT DISCOUNT
SAVE UP TO 10%
Insight's most popular tours fill very quickly. Don't be disappointed, book early! You'll be assured of the tours you want, and the earlier you pay, the more you SAVE! Here's how...
PAY IN FULL 12 MONTHS PRIOR TO YOUR TOUR
departure date and SAVE up to 10%
PAY IN FULL 10 MONTHS PRIOR TO YOUR TOUR
departure date and SAVE up to 7.5%
PAY IN FULL 6 MONTHS PRIOR TO YOUR TOUR
departure date and SAVE up to 5%
Tours must be paid in full for this discount to apply. Discounts apply to the land- only portion of your tour. This discount only applies to tours that feature the "Early Payment Discount" in the price panel. Check the itinerary pages now to see how much you can SAVE.
FRIENDS & FAMILY DISCOUNTS
SAVE 5% FOR 5-8 PASSENGERS
Why not share your Insight tour experience with your friends and family and save money! If 5-8 passengers book together we offer a discount of 5%. Further savings are available for 9 or more passengers!
This discount cannot be combined with Frequent Traveller, Young Traveller or Triple Room Discounts. To qualify, the names of all passengers travelling must be advised to Insight at the time of booking. Does not apply to additional accommodation, airfares or flight supplements, Easy Pace London & Countryside, Easy Pace London & Paris, Easy Pace London, Paris & Rome, Egypt tours, Israel tours, Jordan tours, and tours with Mediterranean cruises.
TRIPLE ROOM DISCOUNT
When three people travel together and share one room, each of the three enjoys a discount off the tour price. See the Triple Room Reductions on the itinerary of your choice.
This discount only applies to tours featuring the "Triple Room Discount" in the price panel. Check the itinerary pages now to see how much you SAVE on your chosen tour. Note the third bed will, on occasions, be a foldaway. This discount cannot be combined with our "Friends & Family Discount".
EXTRA TOUR DISCOUNTS
SAVE 5% ON YOUR 2ND TOUR
Book two Insight vacations, each 8 days or longer and you will receive a reduction of 5% off the cheaper of the two tours. Take three tours and save on two! Ask your Travel Agent for suggestions!
Both tours must be booked at the same time. This discount is per person. Does not apply to additional accommodation, airfares or flight supplements, Easy Pace London & Countryside, Easy Pace London & Paris, Easy Pace London, Paris & Rome, Egypt tours, Israel tours, Jordan tours, and tours with Mediterranean cruises.
SEE HOW IT ALL ADDS UP
Insight's tours are already great value but if you want to cut the cost of your European vacation look at all the extra ways we can help you save money!
This simple calculation shows the typically dramatic reductions in tour price that are possible when you combine one or more tours with the savings on offer on this page!

Note: Additional savings apply for families, groups, and single travellers. Conditions as detailed in the savings boxes on this page.
SMALL GROUPS ADVANTAGE
Many tour operators imply 'fewer passengers' but don't tell you that nothing has really changed. Their seating remains at 49 or
53. Insight premium tours carry an average of just 35 guests with touring coaches configured for a maximum of 40; creating less congestion when boarding and disembarking and up to twice as much legroom. It is like travelling Business Class
FREE LONDON RETURN
Passengers taking our Discovery tours may return to London by Insight motorcoach at NO EXTRA CHARGE, instead of departing from Paris. Ask your Travel Agent to book this for you.
Offer applies to the final day of the following Discovery tours: E920, E910, E933, E914, E912, E913, E916 & G916. Accommodations will be required, as arrival in London is late afternoon/early evening.
NO FUEL OR CURRENCY SURCHARGES
In these difficult times of instability of prices, it is good to know that Insight has taken the bold step to guarantee no fuel or currency surcharges on all its coach tours (excluding government taxes). Once you have paid your deposit, you will be totally protected and can plan your vacation with this added peace of mind.
NB. This guarantee excludes government taxes, internal flights surcharges (e.g. Eastern Mediterranean products and pre-paid Abu Simbel excursions), cruise company surcharges (e.g. Aegean, River or North American cruises), and international airline fuel surcharges or fare increases (affecting all international airlines). Surcharges within these exceptions are outside our control and may be applied, regardless of payment status, fully paid or not, at any time during the booking process (or may occasionally be required to be paid while on tour).
PREFERRED DEPARTURES - PD
At Insight, we are aware you need to plan your travel arrangements early to take advantage of our early payment discounts, utilise frequent flyer or benefit from airline early booking offers.
To assist you when booking ahead, we have designated a number of tours as 'PD' based on their reliable booking history. In 2008, the equivalent departure of these listed tours sold early, so Insight will operate them again in 2009 over any other departure. If the date of a PD tour does not fit with your travel plans, don't worry; our capacity is adjusted each year to ensure that the vast majority of all departures operate as scheduled.
We anticipate strong demand for Insight's unique touring benefits so a regularly updated list of additional PD departures will be featured on our website at: www.insightvacations.com NB. Even if the departure of your choice is not yet designated as 'PD' we will not reschedule any tour within 50 days of its scheduled departure date between 01 May & 15 Oct (this is subject to change if market or other circumstances occur beyond our control).
Insight offers you Peace of Mind
INSIGHT'S TRAVEL PROTECTION PLAN
TRAVEL PROTECTION PLAN PROVIDING YOU WITH "ANY REASON" CANCELLATION FLEXIBILITY AND PEACE OF MIND WHILE YOU TRAVEL: Insight Vacations Travel Protection Plan designed exclusively with the following:
Priced at:
Trips up to $2,000: $159 per person
Trips $2,001 or greater: $189 per person
Note: Prices are subject to change without notice.
SECTION I:TRAVEL ARRANGEMENT PROTECTION: Provided by Insight Vacations
Trip Cancellation: Up to Total Trip Cost: Reimburses the non-refundable Insight Vacations cancellation penalties imposed if you must cancel your trip for a covered reason such as illness, injury or death to you, a traveling companion or an immediate family member. Other reasons for cancellation include Common Carrier-caused delays due to inclement weather, jury duty, subpoena, or a documented traffic accident en route to departure, and other reasons as cited in the plan description.
The Insight Vacations "Any Reason" Cancellation Waiver: With the Insight Vacations "Any Reason" Cancellation Waiver, Insight Vacations will provide you with 100% of the cancellation charges in the form of a future travel credit certificate, should you cancel your tour more than 48 hours prior to your scheduled departure for any reason that is not eligible for cash reimbursement under the Trip Cancellation section of the Travel Protection Plan. Cancellation charges are reimbursed in the form of Insight Vacations Travel Certificates allowing you a two year credit to travel with us at a later date! Please note that to be eligible for the "Any Reason" Cancellation Waiver, you must enroll and pay for the plan within two days of your initial trip deposit. The certificate
is valid for two years, is non-transferable and non-refundable and may not be redeemed for cash. Future travel certificates do not include airfare cancellation charges for air arrangements unless those arrangements were provided by Insight Vacations.
Trip Interruption: Up to Total Trip Cost Trip Delay: Up to $1,000 ($150/day) CAD
SECTION II: TRAVEL INSURANCE BENEFITS: Underwritten by Stonebridge Casualty Insurance Company*
Baggage Protection: Up to $2,500 CAD
Bag Delay: Up to $500 CAD
Medical & Dental Expenses: Up to $1,000,000 CAD** Emergency Evacuation/Repatriation: Up to $50,000 CAD
SECTION III: EMERGENCY ASSISTANCE SERVICES: Provided by On Call International
While the above is not a complete description a full plan description detailing the terms, conditions and exclusions will be sent to you we have highlighted just a few of the plan benefits. If you have any Travel Protection Plan questions, or would like to request a copy of the plan description, please call our plan administrator, BerkelyCare, at 1-866-808-7161. You may also view the plan at www.insightvacations.com
The Insight Vacations Travel Protection Plan is provided in addition to other applicable indemnity or insurance programs, where permitted by law and shall apply only after benefits have been paid.
* Section II Travel Insurance Benefits, Policy Number MZ0911065H0000A-C are underwritten by Stonebridge Casualty Insurance Company, Columbus, Ohio: NAIC #10952 Policy/Certificate Form series TAHC5000. ** NOTE: The Medical & Dental Expense benefits of this plan are subject to a maximum benefit limit of $30,000 CAD for those persons who, at the time of a covered Injury or Sickness, do not have valid hospital and medical insurance under a Government Health Insurance Plan of a province or territory of Canada.
This plan was designed and is administered by BerkelyCareSM. 5864684A

Booking Conditions and OTHER IMPORTANT INFORMATION

WHAT'S INCLUDED IN THE TOUR PRICE
Inter-city Travel: By private motorcoach, trains and ferries (see itineraries).Touring: By air-conditioned luxury motorcoaches. 
• In the UK and Ireland jet air-ventilated motorcoaches are used.
Hotel Accommodation: Prices per person are based on two persons sharing a twin-bedded room with private bath or shower. 
• When booking triple rooms please note that the third bed may be a 'roll-away'. Availability of triple rooms is limited.
• Substitute hotels may be used at certain times and will be of similar standard and location whenever possible.
• Please note that single rooms in Europe will generally be smaller than twin- bedded rooms.
• Please note European hotel standards and services provided may vary from those in other parts of the world and are often in the local style.
• Passengers who are members of Hotel Frequent Traveller programmes are not entitled to earn points with any of the hotels featured on an Insight Vacations tour.
• Any special room request will be made on a REQUEST basis only. Insight cannot guarantee special room request although every effort will be made to request from respective hotels.
Tour Director: Escorted tours are conducted in English only by a professional multi-lingual Tour Director.
Meals: Continental or buffet breakfasts in the local style are included as indicated on all tours except in Ireland and provincial Britain where full national style breakfasts are served. Dinners are included as detailed in itineraries. All meals are included on cruises. In-flight meals and snacks are served according to airline policy. 
• Any special meal requirements will be made on a REQUEST basis only. Insight can not GUARANTEE special meal requests nor will it assume any responsibility or liability if clients' special meal requests are not fulfiled.
Sightseeing: Excursions and entrance fees to places of interest as detailed on each itinerary with an English-speaking guide where necessary.
London Airport Transfers: National Express Dot2Dot transfers to/from London Heathrow Airport can be booked through Insight providing the following conditions have been met: 
1. Your Travel Agent provides detailed flight information to Insight no less than 21 days prior to departure. Once transfers are booked they cannot be changed.
2. You must stay at a London hotel booked by Insight on the night of your arrival and the night prior to your departure date.
3. Insight only includes one inbound and one outbound transfer. 
4. In the event of flight delays outside of Insight's control, the transfers will be deemed to be cancelled.
5. All transfers are based on group transfers. No refund is therefore available for missed transfers, or passengers not using this service.
6. In the event of unforeseen events (such as road or rail works, strikes or demonstrations), Insight will not be responsible for delayed or cancelled transfers.
7. For passengers flying into London's Gatwick Airport, Insight recommends the Gatwick Express, for details visit the Gatwick Express website at: www.gatwickexpress.com
Continental Europe Airport Transfers: Passengers will only be entitled to transfers to and from European Gateway Airports providing the following conditions have been met:
1. Coach transfers only operate at the scheduled times and days specified for each tour departure. Passengers arriving or departing outside these times may purchase a transfer through Insight or make their own way to/from the tour hotel.
2. For those who choose to make their own flight arrangements, flight details must be provided to Insight by the Travel Agent not less than 21 days before the flight departure for entitlement to the transfers.
3. Your flights should be timed to allow you to clear customs in good time for the scheduled transfers ' your travel agent will advise you of the most appropriate arrangement.
4. As these are group transfers, in the unlikely event of a missed transfer through flight delays outside Insight's control, passengers will need to make their own alternative transfer arrangements at their own expense.
5. Passengers who have booked pre tour or post tour accommodation with Insight, will NOT be entitled to be transferred to or from the Airport and transfers will be at the clients expense. These can also be purchased through Insight.
Baggage Allowance and Porterage: Porterage for one suitcase on tour is included in the tour price and at arrival or departure from each tour hotel. Due to limited coach capacity this single bag should have a weight not exceeding 27kg (60lbs) and dimensions not exceeding 76cm (30in) x 46cm (18in) x 25cm (10in). Charges will be levied in the event these limits are exceeded and our promise to transport you as indicated may be invalidated. 
• Note: Airlines may restrict check-in baggage to 20kgs per person.
Tips and Taxes: All tips are included for services on tour provided by dining-room waiters, chambermaids and porters at hotels, airports, docks and stations.
WHAT'S NOT INCLUDED IN THE TOUR PRICE
Transatlantic airfares (on 'Land Only' tours), Airport taxes, passport and visa fees, insurance, laundry, phone calls, beverages, meals not detailed in the itinerary, tips to Tour Directors, motorcoach drivers and local city guides, items of a personal nature, excess baggage, optional excursions.
Air and Land Prices: Airport and departure taxes, security, agricultural and customs fees are not included.

PAYMENTS
Deposit: Non-refundable deposit of $200 per person per tour.
Final Payment: 45 days prior to departure from Canada.
1. Your land reservation will be confirmed upon receipt of a non refundable deposit of $200 per person, per tour which must be paid within 7 days of booking (except on some departures where space is limited and your deposit may be required sooner. You will be advised at time of booking.) Your reservation will automatically be cancelled if the deposit is not received within the specified period.
2. Payment in full is required at time of booking for reservations made less than 45 days before departure.
3. Insight reserves the right to cancel the reservation and apply cancellation charges should payments not be received within the above specified periods.
4. Your agent shall, upon the receipt of any monies, hold such monies for each and every person named in the booking until the booking is confirmed at which times those monies shall be remitted promptly by your agent to us. All such monies received by us will be deposited as required by law. We will be entitled to keep for each account any interest earned on such monies. It is a condition of our confirmation of your booking and acceptance of your deposit in respect of your tour, that all monies paid by you to us through your agent, whether by way of deposit or otherwise in respect of your tour, may be disbursed by us as and when we see fit or in respect of the services to be provided or fees payable under the tour programme, and the payment of a deposit or otherwise for your tour shall be deemed to be a direction to disburse such monies as aforesaid.
5. Travel documents and instructions for joining your tour will be sent to you approximately 21 days before departure (provided full payment has been received). If final payment is not received when due, costs to courier documents will be the responsibility of the Travel Agent.
CANCELLATIONS, REFUNDS AND BOOKING CHANGES
1. Notice of cancellation must be made in writing either directly to Insight or through your Travel Agent.
2. A fee of $30 per person will be charged for any revision or alteration made to a reservation after the booking is confirmed unless the change increases the value of the booking. A change of tour date or tour itinerary within 45 days of tour departure will be treated as a cancellation, and normal cancellation fees will apply except when the change is to an earlier tour departure of equivalent or greater value in which case a $30 per person amendment fee will be charged.
3. There are no refunds for any unused services including unused London airport transfers.
4. The following scale of charges will apply when cancellation is notified:

5. Airline Flights/Tickets: If flight changes are requested after the deposit has been received, or if flights are cancelled after tickets are issued, revision fees, change fees or airline cancellation fees will be applicable and will be in addition to the above cancellation charges. In some cases, airline tickets fees are 100% non refundable. The above penalties will apply regardless of whether final payment has actually been received by Insight.
These cancellation fees are in addition to any cancellation fees that may be levied by your Travel Agent.
Illness or Absenteeism: In case you have to withdraw from a tour after it has begun for reasons such as illness, be sure to obtain a medical certificate in support of any insurance claim. We regret that we are not able to make refunds for absences from a tour, including but not limited to missed meals or sightseeing. If a promotional airfare is broken or extended for any reason, an additional fare may apply.
GENERAL INFORMATION AND CONDITIONS
Tour Prices: Are based on costs, charges, tariffs, rates, prices, taxes, levies and exchange rates as at 08 September 2008. Should any of these costs change a surcharge may apply. If the total tour price increases by more than 10%, passengers will have the right to cancel within 7 days of notification of the surcharge without penalty. No surcharges regarding cost or currency fluctuations will be made to the Land Only price once the deposit is received. This guarantee does not apply to pre- registered bookings, or departures where prices are still subject to confirmation. This guarantee also excludes fuel surcharges and does not apply to any taxes, charges or levies imposed by any government or its agencies. Airport taxes are subject to change. (see page 4) In exchange for these guarantees no refund will be made if costs are reduced. All prices are in CAD$ unless otherwise specified and do not include airfare, except where noted.
Credit Card Bookings: Your authorization to use your Credit Card number for deposit and/or final payment indicates your compliance with our booking conditions, whether or not you have actually signed the appropriate draft. Verbal authorization of the use of your Credit Card confirms your reservation. MasterCard, Visa and American Express are accepted. Credit Card payments are not accepted for group bookings. A signed sales draft is required. If you wish to change a credit card payment after it has been processed, change fees will apply. Cardholders billing address and CVC code is required at time of payment.
Pre-registered Bookings: As the published price for subsequent years may vary depending on a number of factors including, but not limited to, international exchange rates, possible changes to the itinerary or different product content, the final price may need to be adjusted.

Tour Membership:
1. Children under 5 years of age are ineligible.
2. Passengers with disabilities are welcome on Insight's tours providing they are accompanied by a person capable of providing all assistance required, and do not require special assistance from Insight personnel. Insight reserves the right to refuse to carry anyone it is felt cannot cope with the requirements of coach tour travel and who may require services and facilities that Insight cannot guarantee will be available. You agree to not hold the Insight group of companies responsible for any decision made by any of them or any service provider to refuse to carry you, provide any facilities or accommodation to you or to provide any services to you.
Itinerary Variations: Insight constantly strives to improve tour itineraries and features. If such improvements can be made, or unforeseen circumstances beyond our control make changes necessary, we reserve the right to vary itineraries and to substitute hotels. At peak periods, duplicate departures may operate, sometimes in reverse, in which case hotels will probably vary from those listed in this brochure. Trade fairs and other events occasionally cause changes from scheduled hotels. In these and in other cases substitute hotels may be used and will be of a similar standard and location whenever possible.
• Holidays and Changes: During closing days, local or national holidays abroad, certain facilities such as museums, sightseeing tours and shopping may be limited. In such instances, and whenever possible, slight itinerary adjustments are made by Insight Vacations to minimise inconvenience to our passengers. If, however you feel your enjoyment might be diminished by such minor limitations please check with the respective national tourist office before selecting a specific departure.
• Pre or post tour accommodation is subject to availability. If not available, an alternative may be offered, however, additional transfers to or from the tour hotel are not included.
• Note that hotel information is provided as a guide; Information on facilities has been provided by the hotels concerned. Whilst every effort has been made to ensure accuracy, facilities may change without notice.
• Ports of call on the Mediterranean cruise may sometimes be curtailed if weather conditions do not permit docking.
Tour Cancellation: Insight reserves the right to cancel or reschedule any tour departure in accordance with operating requirements or circumstances beyond its control. Between 01 May and 30 September Insight will give at least 50 days notice of any tour cancellation or re-scheduling. At other times, at least 30 days notice will be given. Should this occur, we will offer you an alternative arrangement. If there is a difference in cost this will be for your account. If you do not accept this alternative arrangement within 7 days we may treat this contract as at an end. We will refund all monies and will be under no further liability.
Insight is not responsible for the costs of any other travel arrangements affected due to our cancellations or re-scheduling of any tour departure.
RESPONSIBILITY
All British Isles tours are operated by: Insight Operations (Bermuda) Ltd. All Continental Europe tours are operated by: Insight Tours International (Bermuda) Ltd. Insight Tours International (Bermuda) Ltd and Insight Operations (Bermuda) Ltd, referred to as the Operators, are agents for Insight Travel Group Limited who have empowered the Operators on its behalf to undertake the following duties:
1. The Operators shall be responsible to the passenger for supplying the services and accommodations described in this brochure, except where such services cannot be supplied or the itinerary used is changed due to delays or other causes of whatever kind of nature beyond the control of the Operators. In such circumstances, the Operators will do their best to supply comparable services, accommodation and itineraries and there shall be no refund in this connection.
2. This brochure represents the entire agreement between the passenger and the Operators.
3. In the absence of their own negligence, neither the Operators nor their agents or co-operating organisations shall be responsible for any cancellations, delays, diversions or substitution of equipment or any act or omission whatsoever by air carriers, transportation companies, hotels or any other persons providing any of the services and accommodations to passengers including any results thereof, such as changes in services or accommodations necessitated by same. Nor shall they be liable for any loss or damage to baggage or property, or for injury, illness or death, or for any damages or claims whatsoever arising from loss, negligence or delay from the act, error, omission, default or negligence of any person not its direct employee or under their exclusive control, including any act, error, omission, default or negligence of any country, government or governmental authority, officer or employee. All baggage and personal effects are at all times and in all circumstances at the risk of the tour participant. Baggage insurance is recommended. The carriers, accommodation and other suppliers providing services are independent contractors and are not agents, employees, servants or joint venturers of the operators or their affiliates. All certificates and other travel documents for services issued by the operators are subject to the terms and conditions specified by the carriers and suppliers and to the laws of the countries in which the services are supplied. Carriage by sea is subject to the Carrier's Conditions of Carriage which are expressly incorporated into this contract, copies of which are available upon request. The Operators are not responsible for any criminal conduct by third parties.
4. Where the passenger occupies a motorcoach seat fitted with a safety belt, neither the Operators nor their agents or co-operating organisations will be liable for any injury, illness or death or for any damages or claims whatsoever arising from any accident or incident, if the safety belt is not being worn, or the passenger is not seated when the coach is moving, at the time of such accident or incident.
5. Transportation companies, airlines etc. are not to be held responsible for any act, omission or event during the time passengers are not on board planes, transportation or conveyances. We rely on international convention which may apply to the services provided by us, our suppliers or agents with respect to any claim of any nature brought by you against us as a result of the provision of those services. International conventions which apply may include: Warsaw Convention 1929, (as amended by Hague Protocol and Montreal Protocol) in relation to air travel, or Montreal Convention; the Berne Convention for rail travel; Athens Convention 1974 for carriage by sea; the Geneva Convention for carriage by road and the Paris Convention 1962 for Hotels. We are to be regarded as having all benefit of these conventions on limiting our liability in relation to any claim for death, injury, loss, damage and delay to passengers and luggage. Enrollment in and payment for a tour shall constitute agreement and acceptance by the passenger of the terms and conditions set forth in this brochure which cannot be varied except in writing by an officer of the Company.
6. Insight (Canada) Ltd, is only responsible for the services of reservations and ticketing, it does not accept any responsibility or liability for any of the acts, omissions, or defaults, whether negligent or otherwise, of its principal Insight Travel Group Limited or any of the companies of the Insight group of companies.
All matters arising in relation to the services provided by Insight (Canada) Ltd., but not in respect of other things, are subject to the Laws of Canada.
7. Every effort is made to ensure brochure accuracy at the time of going to press; however Insight cannot be held responsible for printing or typographical errors, or errors arising from unforeseen circumstances.
All bookings made with any provider of any transport, facilities, meals, other goods or, of any services, are subject to terms and conditions imposed by them in relation to matters not covered particularly and expressly by our agreement with any of the above mentioned two Operators in the Insight group of companies.
DATA PROTECTION STATEMENT
In order to process your tour booking, Insight Vacations will need to use personal information for you and other passengers included in your booking. This personal information may include each passenger's name, address, phone number, email address, passport number, credit/debit card number and sensitive information such as health, medical, dietary, mobility, religious or other special requirements. This personal information may be passed on to other suppliers of your travel arrangements in addition to public authorities (such as customs and immigration), security and credit checking organisations, and otherwise as required by law. Similarly, we may also need to provide personal information to contractors who provide services to or for us (eg., sending mail, processing payments, providing marketing assistance). This may involve sending personal information (including sensitive information) to other countries that may not afford the same level of protection of personal information.
We may also use the personal information you provide us to review and improve the tours and services that we offer, and to contact you (by post, email and/or telephone) about other tours and services offered by Insight Vacations that you may be interested in. If you don't want to receive this information, or if you want a copy of the personal information we hold about you, write to us at Insight Vacations, Attn: Marketing Department, 33 Kern Road, Toronto Ontario, Canada, M3B 1S9. Insight Vacations may charge a fee for supplying you with this information as permitted by law.
CONDITIONS RELATING TO AIRFARES AND AIRLINE OFFERS
1. Air-inclusive tour prices are subject to change without notice. Insight guarantees the air-inclusive tour price only once full payment is received.
2. Any changes, corrections or cancellations made after the air ticket has been issued are subject to the rules governing the fare.
3. If an air-inclusive tour is cancelled after receipt of air tickets, the refund (if applicable) will be processed only after the return of the air tickets.
4. It is the responsibility of the tour participant to ensure that all details received by Insight Vacations are correct.
THINGS TO KNOW BEFORE YOU GO
Tour Documents: Your tour documents, travel literature, wallet and comprehensive pre-departure documentation will be sent to you prior to departure. Please read this information carefully as it contains essential information and helpful advice to make your vacation as enjoyable as possible.
Passports and Visas: All passengers require a valid passport valid for 6 months after their trip return date and may require visas. Some countries require multiple visas. It is the passengers' responsibility to ensure he/she travels with the appropriate documents. Your Travel Agent will advise you of the necessary documents required.
Travel Insurance: Insight recommends that all passengers purchase comprehensive Travel Insurance. Certain European countries have a requirement for foreign visitors to have medical insurance on entry. Insight cannot be held responsible for denied entry should a passenger be unable to provide details to the authorities of such insurance.
Walking Tours: Many of Insight Vacations' tours feature walking tours and comfortable walking shoes are recommended for all passengers.
Plan Your Budget: You are advised to do this well in advance and be sure to allocate funds for special events whilst on tour, such as theatre, celebration meals, shopping and side trips, and 'Optional Excursions'.
Optional Excursions: With Insight Vacations you will enjoy many of Europe's famous highlights as included features on your tour. However, there is an exciting array of additional 'Optional Excursions' available to further enhance your enjoyment. A detailed list and cost is included in your tour documentation. You can only book and pay for them through your Tour Director by cash, Travellers Cheques, Visa, Mastercard or American Express credit cards.
Complaints Procedure: Should you have a complaint in respect of your holiday, you should inform your Insight Tour Director or Representative during the course of your holiday. If the matter cannot be resolved after the representative's best endeavours to do so during the holiday, your complaint should be made in writing to Insight Vacations as soon as possible after the holiday.
Smoking Policy: There is a No Smoking policy whilst travelling. However, we make plenty of convenience stops, allowing you ample opportunity to smoke if you wish, use local restroom facilities, take a scenic snapshot or just relax and enjoy a cup of coffee.
INSIGHT TRAVEL PROTECTION PLAN
PROVIDING YOU WITH 'ANY REASON' CANCELLATION FLEXIBILITY AND PEACE OF MIND WHILE YOU TRAVEL: Insight Vacations Travel Protection Plan ' designed exclusively with the following:
Priced at: 
Trips up to $2,000: $159 per person 
Trips $2,001 or greater: $189 per person 
Note: Prices are subject to change without notice.
SECTION I:TRAVEL ARRANGEMENT PROTECTION: Provided by Insight Vacations 
Trip Cancellation: Up to Total Trip Cost: Reimburses the non-refundable Insight Vacations cancellation penalties imposed if you must cancel your trip for a covered reason such as illness, injury or death to you, a traveling companion or an immediate family member. Other reasons for cancellation include Common Carrier-caused delays due to inclement weather, jury duty, subpoena, or a documented traffic accident en route to departure, and other reasons as cited in the plan description.
The Insight Vacations 'Any Reason' Cancellation Waiver: With the Insight Vacations 'Any Reason' Cancellation Waiver, Insight Vacations will provide you with 100% of the cancellation charges in the form of a future travel credit certificate, should you cancel your tour more than 48 hours prior to your scheduled departure for any reason that is not eligible for cash reimbursement under the Trip Cancellation section of the Travel Protection Plan. Cancellation charges are reimbursed in the form of Insight Vacations Travel Certificates allowing you a two year credit to travel with us at a later date! Please note that to be eligible for the 'Any Reason' Cancellation Waiver, you must enroll and pay for the plan within two days of your initial trip deposit. The certificate is valid for two years, is non-transferable and non-refundable and may not be redeemed for cash.
Future travel certificates do not include airfare cancellation charges for air arrangements unless those arrangements were provided by Insight Vacations.
Trip Interruption: Up to Total Trip Cost 
Trip Delay: Up to $1,000 ($150/day) CAD
SECTION II: TRAVEL INSURANCE BENEFITS: Underwritten by Stonebridge Casualty Insurance Company*
Baggage Protection: Up to $2,500 CAD 
Bag Delay: Up to $500 CAD 
Medical & Dental Expenses: Up to $1,000,000 CAD** Emergency Evacuation/Repatriation: Up to $50,000 CAD
SECTION III: EMERGENCY ASSISTANCE SERVICES: Provided by On Call International While the above is not a complete description ' a full plan description detailing the terms, conditions and exclusions will be sent to you ' we have highlighted just a few of the plan benefits. If you have any Travel Protection Plan questions, or would like to request a copy of the plan description, please call our plan administrator, BerkelyCare, at 1-866-808- 7161. You may also view the plan at www.insightvacations.com 
The Insight Vacations Travel Protection Plan is provided in addition to other applicable indemnity or insurance programs, where permitted by law and shall apply only after benefits have been paid. * Section II Travel Insurance Benefits, Policy Number MZ0911065H0000A-C are underwritten by Stonebridge Casualty Insurance Company, Columbus, Ohio: NAIC #10952 Policy/Certificate Form series TAHC5000. ** NOTE: The Medical & Dental Expense benefits of this plan are subject to a maximum benefit limit of $30,000 CAD for those persons who, at the time of a covered Injury or Sickness, do not have valid hospital and medical insurance under a Government Health Insurance Plan of a province or territory of Canada.
This plan was designed and is administered by BerkelyCareSM. 5864684A