Book your 2013/2014 Winter Vacation Package between November 1st, and December 17th, 2013 for departures between November 8th, 2013 – April 30th, 2014 and claim your PRICE DROP up to 7 days prior to departure. Take advantage of Red Tag's Price Drop Assurance on Vacation Packages for the upcoming 2013/2014 Winter and Holiday season!
How the Claim Procedure Works
Submitting a Claim:
- Step 1: Using our search engine, begin a search for the exact same pre-packaged vacation you have already booked with us. Enter the destination, departure city, hotel and both departure date and duration.
- Step 2: Find your package (same tour operator, date, duration, flight itinerary (same airports, times & flight numbers, class of service), room category and meal plan (ex: All-Inclusive, etc.). Please pay special attention to your class of service (example: Class N or Class X) in your flight itinerary for all of your flights as they sometimes vary.
- Step 3: Click BUY NOW to verify the price.
Terms & Conditions
The Price Drop Assurance program (also referred to as "PDA" in these documents) is governed by the terms and conditions set out below as well as the Redtag.ca Terms and Conditions on the Redtag.ca website and set out in your booking invoice. Any capitalized terms not defined below have the meanings provided in the Redtag.ca Terms and Conditions.
"Customer" means an individual that has purchased a Qualifying Trip from Redtag.ca.
"Credit Card Holder" refers to the Customer identified in the payment & deposit summary of the booking invoice. The Credit Card holder may differ from the Lead Passenger/ Billed Customer, though usually they are one in the same. Applicable rebates will be paid and mailed to the address specified for the Credit Card holder referred to on the booking invoice.
"Qualifying Trip" refers to one of the products listed in Schedule "A”, purchased for an adult from Redtag.ca (and paid in full at the time of booking) during the offer period and for the departure dates specified in Schedule "A".
How the Price Drop Assurance Program Works:
Price Drop Assurance allows our customers the ability to recover some of their travel costs by permitting the Billed Customer(s) a onetime price adjustment of up to $250 per qualifying adult traveller on a Qualifying Trip. There will be a $50 administration fee linked to each approved PDA adult fare claimed. The maximum amount that can be claimed is $250 less the administration fee(s). If the new vacation package final price (including taxes and fees) advertised on the Redtag.ca website for the same Qualifying Trip (which has been booked and paid in full) falls in excess of $50 (or more) less than the amount paid by the Billed Customer(s), Redtag.ca will refund the pricing difference to the Credit Card Holder up to a maximum of $250 per qualifying adult fare involved in the original Qualifying Trip booking (less the $50 admin fees per each adult).
Claims for PDA adjustments less than $50 will not qualify. Claims must be submitted/ received online to Redtag.ca for consideration no less than 7 days prior to departure date. One rebate cheque (covering the differences of all possible adult fare(s), less the administration fee(s) will be issued to the Credit Card Holder upon verification of the claim. Only applies to qualifying vacations shown with the accompanying Price Drop Logo listed on the Redtag.ca website. Limit one Price Drop Assurance claim per booking. The first valid claim submitted will be the only claim considered for review.
SCHEDULE A:
Qualifying vacation packages for this promotion are exclusively provided by these tour operators/ suppliers: Sunquest Vacations, Transat Holidays, Nolitours, WestJet Vacations, Air Canada Vacations, Hola Sun Holidays, Porter Escapes, TMR Holidays, Sunwing Vacations and Signature Vacations. In order to be eligible for the PDA program, pre-packaged vacations from these suppliers must have the PDA icon and it must be booked between November 1st, 2013 and December 17th, 2013 (at 11:59pm EST) for travel departing between November 8th, 2013 and April 30th, 2014.
The minimum purchase price on applicable vacation packages is $695.00 (not including taxes, insurance costs and additional fees) per each adult booked.
No cruise vacations, cruise packages, air/ flight only, cruise only, "Build your own Vacation" packages, "roulette", "hotel surprise" or other rotating hotel structure on vacation packages will apply. Group bookings do not qualify for PDA. Deviation bookings do not qualify for PDA.
A "Deviation Booking" is defined as a booking with significant changes in a vacation package that was originally eligible for the Price Drop Assurance program. Such changes, alterations or additions include but are not limited to; passengers departing from separate gateways, passengers with different stays of duration, one passenger booking land only, air extensions, etc.
Qualifying products are restricted to adult fares for new pre-packaged sun vacations and European vacation packages booked between November 1st, 2013 and ending December 17th, 2013 for travel departing between November 8st, 2013 to April 30th, 2014.
The Price Drop Assurance program is not combinable with other promotions or Red Tag exclusive offers such as but not limited to the other tour operator price drop protection promotions, "Holiday Travel Card" and "Red Tag Winter Bonus Event" promotions.
How to Qualify for PDA
The original vacation package as booked by the customer must be a 4 star or greater hotel rating. The Price Drop Assurance logo must appear next to the vacation package when the customer has verified the price.
To qualify for a PDA adjustment, the New Listed Price on the vacation must have the same departure date, duration, supplier, flight carrier, flight numbers (departure & return), class of service, hotel, room category and meal plan as the Qualifying Trip. The new advertised price will be compared against the invoice of the original Qualifying Trip booked by the Customer. Customers are solely responsible for researching package prices and initializing PDA claims online.
How to Initiate a Claim for PDA
Redtag.ca has created a tool on its website to assist Customer claims on the verification page of the booking process, the Price Drop Assurance Claim link is provided. By filling out the details on the claims page (a pop-up page will appear), a Customer's claim is automatically submitted electronically to Redtag.ca. Redtag.ca reserves the right to request original documentation from the Customer as part of its verification process of the PDA claim. All claims (successful or not) will receive email notification. Claims will only be accepted through the online claim form and information will be electronically captured by Redtag.ca and reviewed within approximately 3 business days. Successful claimants and non-qualifying claimants will be contacted by Redtag.ca through regular email channels shortly thereafter. The comparable price on the lower priced vacation will only be considered if the new trip price is published on the Redtag.ca website and available at the time of verification. The determination of whether the PDA requirements have been met is within the sole discretion of Redtag.ca.
Invoice Payment Terms
To qualify for a claim, the invoice for the Qualifying Trip shall be paid in full at the time of booking. All payments are final. Additional fees added on to the customer's travels (taxes, insurance, change fees, seat selection and other add-ons/expenses) will not be considered as part of the original total cost paid by the Credit Card Holder/ Billed Customer. Claims only apply to the original, confirmed pricing. Packages must be paid in full at the time of original invoicing.
Valid Claim
Once the Customer has initiated the PDA claim request to Redtag.ca and if Redtag.ca determines that a PDA adjustment applies, a notice will be sent to the email address that is located in the Client Information section of the invoice, shortly after the 3 business day claim review period (approximately 3 business days). The rebate payment will be made by cheque payable to the Credit Card Holder and mailed to the address as detailed in the Client Information section of the invoice. PDA cheques will be issued approximately 21 days after the departure date. Bookings that are cancelled prior to departure are not eligible for a PDA claim. Additional modifications to the original booking before and/or after the claim is made will nullify any PDA claim. PDA Claims may only be made once. Additional PDA claims will not be considered.
Miscellaneous
You agree that PDA does not constitute insurance, and your right to receive a claim is not dependent upon or linked to any actual loss that you may suffer. These terms and conditions are subject to amendments by Redtag.ca. Redtag.ca may cancel the PDA program at any time without prior written notice. These terms and conditions are subject to amendments by Redtag.ca. Redtag.ca may cancel the PDA program at any time without prior written notice. If you require any additional information contact us at pda@redtag.ca.
These terms and conditions are subject to amendments by Redtag.ca. Redtag.ca may cancel the PDA program at any time without prior written notice.
If you require any additional information contact us at pda@redtag.ca.
The Price Drop Assurance program (also referred to as "PDA" in these documents) is governed by the terms and conditions set out below as well as the Redtag.ca Terms and Conditions on the Redtag.ca website and set out in your booking invoice. Any capitalized terms not defined below have the meanings provided in the Redtag.ca Terms and Conditions.
"Customer" means an individual that has purchased a Qualifying Trip from Redtag.ca.
"Credit Card Holder" refers to the Customer identified in the payment & deposit summary of the booking invoice. The Credit Card holder may differ from the Lead Passenger/ Billed Customer, though usually they are one in the same. Applicable rebates will be paid and mailed to the address specified for the Credit Card holder referred to on the booking invoice.
"Qualifying Trip" refers to one of the products listed in Schedule "A”, purchased for an adult from Redtag.ca (and paid in full at the time of booking) during the offer period and for the departure dates specified in Schedule "A".
How the Price Drop Assurance Program Works:
Price Drop Assurance allows our customers the ability to recover some of their travel costs by permitting the Billed Customer(s) a onetime price adjustment of up to $250 per qualifying adult traveller on a Qualifying Trip. There will be a $50 administration fee linked to each approved PDA adult fare claimed. The maximum amount that can be claimed is $250 less the administration fee(s). If the new vacation package final price (including taxes and fees) advertised on the Redtag.ca website for the same Qualifying Trip (which has been booked and paid in full) falls in excess of $50 (or more) less than the amount paid by the Billed Customer(s), Redtag.ca will refund the pricing difference to the Credit Card Holder up to a maximum of $250 per qualifying adult fare involved in the original Qualifying Trip booking (less the $50 admin fees per each adult).
Claims for PDA adjustments less than $50 will not qualify. Claims must be submitted/ received online to Redtag.ca for consideration no less than 7 days prior to departure date. One rebate cheque (covering the differences of all possible adult fare(s), less the administration fee(s) will be issued to the Credit Card Holder upon verification of the claim. Only applies to qualifying vacations shown with the accompanying Price Drop Logo listed on the Redtag.ca website. Limit one Price Drop Assurance claim per booking. The first valid claim submitted will be the only claim considered for review.
SCHEDULE A:
Qualifying vacation packages for this promotion are exclusively provided by these tour operators/ suppliers: Sunquest Vacations, Transat Holidays, Noli Tours, WestJet Vacations, Air Canada Vacations, Hola Sun Holidays, Porter Escapes, TMR Holidays, Sunwing Vacations and Signature Vacations. In order to be eligible for the PDA program, pre-packaged vacations from these suppliers must have the PDA icon and it must be booked between October 5th, 2013 - October 31st, 2013 (at 11:59pm EST) for travel departing between November 1st, 2013 and March 31st 2014.
The minimum purchase price on applicable vacation packages is $395.00 (not including taxes, insurance costs and additional fees) per each adult booked.
No cruise vacations, cruise packages, air/ flight only, cruise only, "Build your own Vacation" packages, "roulette", "hotel surprise" or other rotating hotel structure on vacation packages will apply. Group bookings do not qualify for PDA. Deviation bookings do not qualify for PDA.
A "Deviation Booking" is defined as a booking with significant changes in a vacation package that was originally eligible for the Price Drop Assurance program. Such changes, alterations or additions include but are not limited to; passengers departing from separate gateways, passengers with different stays of duration, one passenger booking land only, air extensions, etc.
Qualifying products are restricted to adult fares for new pre-packaged sun vacations and European vacation packages booked between October 5th, 2013 and ending October 31st, 2013 for travel departing between November 1st, 2013 to March 31st, 2014.
The Price Drop Assurance program is not combinable with other promotions or Red Tag exclusive offers such as but not limited to the other tour operator price drop protection promotions, "Holiday Travel Card" and "Red Tag Winter Bonus Event" promotions.
How to Qualify for PDA
The original vacation package as booked by the customer must be a 3 star or greater hotel rating. The Price Drop Assurance logo must appear next to the vacation package when the customer has verified the price.
To qualify for a PDA adjustment, the New Listed Price on the vacation must have the same departure date, duration, supplier, flight carrier, flight numbers (departure & return), class of service, hotel, room category and meal plan as the Qualifying Trip. The new advertised price will be compared against the invoice of the original Qualifying Trip booked by the Customer. Customers are solely responsible for researching package prices and initializing PDA claims online.
How to Initiate a Claim for PDA
Redtag.ca has created a tool on its website to assist Customer claims on the verification page of the booking process, the Price Drop Assurance Claim link is provided. By filling out the details on the claims page (a pop-up page will appear), a Customer's claim is automatically submitted electronically to Redtag.ca. Redtag.ca reserves the right to request original documentation from the Customer as part of its verification process of the PDA claim. All claims (successful or not) will receive email notification. Claims will only be accepted through the online claim form and information will be electronically captured by Redtag.ca and reviewed within approximately 3 business days. Successful claimants and non-qualifying claimants will be contacted by Redtag.ca through regular email channels shortly thereafter. The comparable price on the lower priced vacation will only be considered if the new trip price is published on the Redtag.ca website and available at the time of verification. The determination of whether the PDA requirements have been met is within the sole discretion of Redtag.ca.
Invoice Payment Terms
To qualify for a claim, the invoice for the Qualifying Trip shall be paid in full at the time of booking. All payments are final. Additional fees added on to the customer's travels (taxes, insurance, change fees, seat selection and other add-ons/expenses) will not be considered as part of the original total cost paid by the Credit Card Holder/ Billed Customer. Claims only apply to the original, confirmed pricing. Packages must be paid in full at the time of original invoicing.
Valid Claim
Once the Customer has initiated the PDA claim request to Redtag.ca and if Redtag.ca determines that a PDA adjustment applies, a notice will be sent to the email address that is located in the Client Information section of the invoice, shortly after the 3 business day claim review period (approximately 3 business days). The rebate payment will be made by cheque payable to the Credit Card Holder and mailed to the address as detailed in the Client Information section of the invoice. PDA cheques will be issued approximately 21 days after the departure date. Bookings that are cancelled prior to departure are not eligible for a PDA claim. Additional modifications to the original booking before and/or after the claim is made will nullify any PDA claim. PDA Claims may only be made once. Additional PDA claims will not be considered.
Miscellaneous
You agree that PDA does not constitute insurance, and your right to receive a claim is not dependent upon or linked to any actual loss that you may suffer. These terms and conditions are subject to amendments by Redtag.ca. Redtag.ca may cancel the PDA program at any time without prior written notice. These terms and conditions are subject to amendments by Redtag.ca. Redtag.ca may cancel the PDA program at any time without prior written notice. If you require any additional information contact us at pda@redtag.ca.
These terms and conditions are subject to amendments by Redtag.ca. Redtag.ca may cancel the PDA program at any time without prior written notice.
If you require any additional information contact us at pda@redtag.ca.
The Price Drop Assurance program (also referred to as "PDA" in these documents) is governed by the terms and conditions set out below as well as the Redtag.ca Terms and Conditions on the Redtag.ca website and set out in your booking invoice. Any capitalized terms not defined below have the meanings provided in the Redtag.ca Terms and Conditions.
"Customer" means an individual that has purchased a Qualifying Trip from Redtag.ca.
"Credit Card Holder" refers to the Customer identified in the payment & deposit summary of the booking invoice. The Credit Card holder may differ from the Lead Passenger/ Billed Customer, though usually they are one in the same. Applicable rebates will be paid and mailed to the address specified for the Credit Card holder referred to on the booking invoice.
"Qualifying Trip" refers to one of the products listed in Schedule "A”, purchased for an adult from Redtag.ca (and paid in full at the time of booking) during the offer period and for the departure dates specified in Schedule "A".
How the Price Drop Assurance Program Works:
Price Drop Assurance allows our customers the ability to recover some of their travel costs by permitting the Billed Customer(s) a onetime price adjustment of up to $250 per qualifying adult traveller on a Qualifying Trip. There will be a $50 administration fee linked to each approved PDA adult fare claimed. The maximum amount that can be claimed is $250 less the administration fee(s). If the new vacation package final price (including taxes and fees) advertised on the Redtag.ca website for the same Qualifying Trip (which has been booked and paid in full) falls in excess of $50 (or more) less than the amount paid by the Billed Customer(s), Redtag.ca will refund the pricing difference to the Credit Card Holder up to a maximum of $250 per qualifying adult fare involved in the original Qualifying Trip booking (less the $50 admin fees per each adult).
Claims for PDA adjustments less than $50 will not qualify. Claims must be submitted/ received online to Redtag.ca for consideration no less than 7 days prior to departure date. One rebate cheque (covering the differences of all possible adult fare(s), less the administration fee(s) will be issued to the Credit Card Holder upon verification of the claim. Only applies to qualifying vacations shown with the accompanying Price Drop Logo listed on the Redtag.ca website. Limit one Price Drop Assurance claim per booking. The first valid claim submitted will be the only claim considered for review.
SCHEDULE A:
Qualifying vacation packages for this promotion are exclusively provided by these tour operators/ suppliers: Sunquest Vacations, Transat Holidays, Noli Tours, WestJet Vacations, Air Canada Vacations, Hola Sun Holidays, Porter Escapes, TMR Holidays, Fun Sun Vacations, Sunwing Vacations and Signature Vacations. In order to be eligible for the PDA program, pre-packaged vacations from these suppliers must have the PDA icon and it must be booked between August 1st, 2013 - August 19th, 2013(at 11:59pm EST) for travel departing between November 1st, 2013 and March 31st 2014.
The minimum purchase price on applicable vacation packages is $395.00 (not including taxes, insurance costs and additional fees) per each adult booked.
No cruise vacations, cruise packages, air/ flight only, cruise only, "Build your own Vacation" packages, "roulette", "hotel surprise" or other rotating hotel structure on vacation packages will apply. Group bookings do not qualify for PDA. Deviation bookings do not qualify for PDA.
A "Deviation Booking" is defined as a booking with significant changes in a vacation package that was originally eligible for the Price Drop Assurance program. Such changes, alterations or additions include but are not limited to; passengers departing from separate gateways, passengers with different stays of duration, one passenger booking land only, air extensions, etc.
Qualifying products are restricted to adult fares for new pre-packaged sun vacations and European vacation packages booked between between August 1st, 2013 and ending August 19th, 2013 for travel departing between November 1st, 2013 to March 31st, 2014.
The Price Drop Assurance program is not combinable with other Red Tag exclusive offers such as but not limited to the "Holiday Travel Card" and "Red Tag Winter Bonus Event" promotions.
How to Qualify for PDA
The original vacation package as booked by the customer must be a 3 star or greater hotel rating. The Price Drop Assurance logo must appear next to the vacation package when the customer has verified the price.
To qualify for a PDA adjustment, the New Listed Price on the vacation must have the same departure date, duration, supplier, flight carrier, flight numbers (departure & return), class of service, hotel, room category and meal plan as the Qualifying Trip. The new advertised price will be compared against the invoice of the original Qualifying Trip booked by the Customer. Customers are solely responsible for researching package prices and initializing PDA claims online.
How to Initiate a Claim for PDA
Redtag.ca has created a tool on its website to assist Customer claims on the verification page of the booking process, the Price Drop Assurance Claim link is provided. By filling out the details on the claims page (a pop-up page will appear), a Customer's claim is automatically submitted electronically to Redtag.ca. Redtag.ca reserves the right to request original documentation from the Customer as part of its verification process of the PDA claim. All claims (successful or not) will receive email notification. Claims will only be accepted through the online claim form and information will be electronically captured by Redtag.ca and reviewed within approximately 3 business days. Successful claimants and non-qualifying claimants will be contacted by Redtag.ca through regular email channels shortly thereafter. The comparable price on the lower priced vacation will only be considered if the new trip price is published on the Redtag.ca website and available at the time of verification. The determination of whether the PDA requirements have been met is within the sole discretion of Redtag.ca.
Invoice Payment Terms
To qualify for a claim, the invoice for the Qualifying Trip shall be paid in full at the time of booking. All payments are final. Additional fees added on to the customer's travels (taxes, insurance, change fees, seat selection and other add-ons/expenses) will not be considered as part of the original total cost paid by the Credit Card Holder/ Billed Customer. Claims only apply to the original, confirmed pricing. Packages must be paid in full at the time of original invoicing.
Valid Claim
Once the Customer has initiated the PDA claim request to Redtag.ca and if Redtag.ca determines that a PDA adjustment applies, a notice will be sent to the email address that is located in the Client Information section of the invoice, shortly after the 3 business day claim review period (approximately 3 business days). The rebate payment will be made by cheque payable to the Credit Card Holder and mailed to the address as detailed in the Client Information section of the invoice. PDA cheques will be issued approximately 21 days after the departure date. Bookings that are cancelled prior to departure are not eligible for a PDA claim. Additional modifications to the original booking before and/or after the claim is made that affect the pricing will nullify any PDA claim. PDA Claims may only be made once. Additional PDA claims will not be considered.
Miscellaneous
You agree that PDA does not constitute insurance, and your right to receive a claim is not dependent upon or linked to any actual loss that you may suffer. These terms and conditions are subject to amendments by Redtag.ca. Redtag.ca may cancel the PDA program at any time without prior written notice. These terms and conditions are subject to amendments by Redtag.ca. Redtag.ca may cancel the PDA program at any time without prior written notice. If you require any additional information contact us at pda@redtag.ca.
These terms and conditions are subject to amendments by Redtag.ca. Redtag.ca may cancel the PDA program at any time without prior written notice.
If you require any additional information contact us at pda@redtag.ca.
The Price Drop Assurance program (also referred to as "PDA" in these documents) is governed by the terms and conditions set out below as well as the Redtag.ca Terms and Conditions on the Redtag.ca website and set out in your booking invoice. Any capitalized terms not defined below have the meanings provided in the Redtag.ca Terms and Conditions.
"Customer" means an individual that has purchased a Qualifying Trip from Redtag.ca.
"Credit Card Holder" refers to the Customer identified in the payment & deposit summary of the booking invoice. The Credit Card holder may differ from the Lead Passenger/ Billed Customer, though usually they are one in the same. Applicable rebates will be paid and mailed to the address specified for the Credit Card holder referred to on the booking invoice.
"Qualifying Trip" refers to one of the products listed in Schedule "A”, purchased for an adult from Redtag.ca (and paid in full at the time of booking) during the offer period and for the departure dates specified in Schedule "A".
How the Price Drop Assurance Program Works:
Price Drop Assurance allows our customers the ability to recover some of their travel costs by permitting the Billed Customer(s) a onetime price adjustment of up to $250 per qualifying adult traveller on a Qualifying Trip. There will be a $50 administration fee linked to each approved PDA adult fare claimed. The maximum amount that can be claimed is $250 less the administration fee(s). If the new vacation package final price (including taxes and fees) advertised on the Redtag.ca website for the same Qualifying Trip (which has been booked and paid in full) falls in excess of $50 (or more) less than the amount paid by the Billed Customer(s), Redtag.ca will refund the pricing difference to the Credit Card Holder up to a maximum of $250 per qualifying adult fare involved in the original Qualifying Trip booking (less the $50 admin fees per each adult).
Claims for PDA adjustments less than $50 will not qualify. Claims must be submitted/ received online to Redtag.ca for consideration no less than 7 days prior to departure date. One rebate cheque (covering the differences of all possible adult fare(s), less the administration fee(s) will be issued to the Credit Card Holder upon verification of the claim. Only applies to qualifying vacations shown with the accompanying Price Drop Logo listed on the Redtag.ca website. Limit one Price Drop Assurance claim per booking. The first valid claim submitted will be the only claim considered for review.
SCHEDULE A:
Qualifying vacation packages for this promotion are exclusively provided by these tour operators/ suppliers: Sunquest Vacations, Transat Holidays, Noli Tours, WestJet Vacations, Air Canada Vacations, Hola Sun Holidays, Porter Escapes, TMR Holidays, Fun Sun Vacations, Sunwing Vacations and Signature Vacations. In order to be eligible for the PDA program, pre-packaged vacations from these suppliers must have the PDA icon and it must be booked between July 17th, 2013 - July 31st, 2013 (at 11:59pm EST) for travel departing between November 1st, 2013 and March 31st 2014.
The minimum purchase price on applicable vacation packages is $395.00 (not including taxes, insurance costs and additional fees) per each adult booked.
No cruise vacations, cruise packages, air/ flight only, cruise only, "Build your own Vacation" packages, "roulette", "hotel surprise" or other rotating hotel structure on vacation packages will apply. Group bookings do not qualify for PDA. Deviation bookings do not qualify for PDA.
A "Deviation Booking" is defined as a booking with significant changes in a vacation package that was originally eligible for the Price Drop Assurance program. Such changes, alterations or additions include but are not limited to; passengers departing from separate gateways, passengers with different stays of duration, one passenger booking land only, air extensions, etc.
Qualifying products are restricted to adult fares for new pre-packaged sun vacations and European vacation packages booked between July 17th, 2013 and ending July 31st, 2013 for travel departing between November 1st, 2013 to March 31st, 2014.
The Price Drop Assurance program is not combinable with other Red Tag exclusive offers such as but not limited to the "Holiday Travel Card" and "Red Tag Winter Bonus Event" promotions.
How to Qualify for PDA
The original vacation package as booked by the customer must be a 3 star or greater hotel rating. The Price Drop Assurance logo must appear next to the vacation package when the customer has verified the price.
To qualify for a PDA adjustment, the New Listed Price on the vacation must have the same departure date, duration, supplier, flight carrier, flight numbers (departure & return), class of service, hotel, room category and meal plan as the Qualifying Trip. The new advertised price will be compared against the invoice of the original Qualifying Trip booked by the Customer. Customers are solely responsible for researching package prices and initializing PDA claims online.
How to Initiate a Claim for PDA
Redtag.ca has created a tool on its website to assist Customer claims on the verification page of the booking process, the Price Drop Assurance Claim link is provided. By filling out the details on the claims page (a pop-up page will appear), a Customer's claim is automatically submitted electronically to Redtag.ca. Redtag.ca reserves the right to request original documentation from the Customer as part of its verification process of the PDA claim. All claims (successful or not) will receive email notification. Claims will only be accepted through the online claim form and information will be electronically captured by Redtag.ca and reviewed within approximately 3 business days. Successful claimants and non-qualifying claimants will be contacted by Redtag.ca through regular email channels shortly thereafter. The comparable price on the lower priced vacation will only be considered if the new trip price is published on the Redtag.ca website and available at the time of verification. The determination of whether the PDA requirements have been met is within the sole discretion of Redtag.ca.
Invoice Payment Terms
To qualify for a claim, the invoice for the Qualifying Trip shall be paid in full at the time of booking. All payments are final. Additional fees added on to the customer's travels (taxes, insurance, change fees, seat selection and other add-ons/expenses) will not be considered as part of the original total cost paid by the Credit Card Holder/ Billed Customer. Claims only apply to the original, confirmed pricing. Packages must be paid in full at the time of original invoicing.
Valid Claim
Once the Customer has initiated the PDA claim request to Redtag.ca and if Redtag.ca determines that a PDA adjustment applies, a notice will be sent to the email address that is located in the Client Information section of the invoice, shortly after the 3 business day claim review period (approximately 3 business days). The rebate payment will be made by cheque payable to the Credit Card Holder and mailed to the address as detailed in the Client Information section of the invoice. PDA cheques will be issued approximately 21 days after the departure date. Bookings that are cancelled prior to departure are not eligible for a PDA claim. Additional modifications to the original booking before and/or after the claim is made that affect the pricing will nullify any PDA claim. PDA Claims may only be made once. Additional PDA claims will not be considered.
Miscellaneous
You agree that PDA does not constitute insurance, and your right to receive a claim is not dependent upon or linked to any actual loss that you may suffer. These terms and conditions are subject to amendments by Redtag.ca. Redtag.ca may cancel the PDA program at any time without prior written notice. These terms and conditions are subject to amendments by Redtag.ca. Redtag.ca may cancel the PDA program at any time without prior written notice. If you require any additional information contact us at pda@redtag.ca.
These terms and conditions are subject to amendments by Redtag.ca. Redtag.ca may cancel the PDA program at any time without prior written notice.
If you require any additional information contact us at pda@redtag.ca.
If you require any additional information contact us at pda@redtag.ca or call 1-866-573-3824.