Reviewed on Jun 02, 2018

We loved Samba! Excellent food, excellent service. Beautiful beach. It was a perfect introduction to Mexico for us. Would recommend to anyone who is thinking of coming to Mexico for the first time. Wonderful.

   Reviewed on May 24, 2018

First time here and it's a very pleasant place! Love the customer service, very clean rooms. Nice pool area, alot of scheduled games and activities to do with the family. Beautiful views from the hotel rooms as well. The breakfast, lunch and Dinner buffets are delicious every day is different. Really recommend to stay here.

   Reviewed on May 24, 2018

Really cool and fun place! The service was amazing! Defenitly coming back for another vacation soon! It was my first time here and loved it. You have enough space not like any other resorts I saw. Great locations as well. Nothing bad to say about this place at all !

   Reviewed on May 22, 2018

My mom and I stayed at Samba Vallarta in April and had a great time! Our room was clean and bright, the view was beautiful, and the staff were fantastic. Israel, Deisy, Fransisco, Paulo, and Salvador were a few of the staff that made our stay that much nicer. The food was good -- not amazing, but...

My mom and I stayed at Samba Vallarta in April and had a great time! Our room was clean and bright, the view was beautiful, and the staff were fantastic. Israel, Deisy, Fransisco, Paulo, and Salvador were a few of the staff that made our stay that much nicer. The food was good -- not amazing, but we didn't go for the food. It was the perfect place for a quick get-away. We would definitely go back!

   Reviewed on May 15, 2018

My daughter has had diarrhea for two days. She’s two years old and doesn’t use diapers anymore. We actually live in Mexico just a few hours away from the hotel and we asked to cancel the very last night so we could just go home and we were told we needed to contact our travel agency even though we...

My daughter has had diarrhea for two days. She’s two years old and doesn’t use diapers anymore. We actually live in Mexico just a few hours away from the hotel and we asked to cancel the very last night so we could just go home and we were told we needed to contact our travel agency even though we made the reservation directly through sambas webpage. I called the number that was given on the reservations and they told us that we needed to deal directly with the hotel so when I went to the front desk again I was told I needed to call the page. So after getting the runaround we were told that since there is no cancellation policy in existence that means we can’t cancel or change the dates. On one website the hotel states that two children under 12 years old are free and once we got to the hotel we were told that the eight-year-old was not free and had to pay another 2000 pesos. I had made the reservation and paid a little bit more in order to be able to cancel and now they were telling me that that is not true, that there can be no canceling or changes to an existing reservation. If I had known that I would have just paid for the non-refundable room and save myself the same amount that I would be losing by canceling. We travel all over the world, The staff here is very very friendly and I think that is one of their only saving graces. The pools are warm or heated but they are not very clean and the food is mediocre, the desserts are not very good at all. The hotel lobby is on the second floor with a lot of open windows and I have seen a bunch of kids running around of course unsupervised and it could be a very dangerous area for a fall to happen. Our family speaks both English and Spanish but if you don’t speak Spanish the majority of the staff does speak English. The staff I would definitely give five stars but the hotel itself is probably about a three and the food about 2.5. I have never had a soda with carbonation in it yet, I don’t know if something is wrong with the machine or if it is because I drink diet Pepsi and they just use plastic bottles poured into cups